Search the Community

Showing results for tags 'support'.

More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Emissaries
    • Общий раздел
    • General Discussion
  • Russian speaking forum
    • Правила форума
    • Новости проекта
    • Игровой форум
    • Оружейный департамент
    • Разработчикам
    • Поддержка сайта и форума
    • Свободный раздел
  • English speaking forum
    • Forum rules
    • Project news
    • General game forum
    • Weapons department
    • For developers
    • Website and forum support
    • Off-topic
  • Deutschsprachiges Forum
    • Forumregeln
    • Projektnachrichten
    • Allgemeines Spielforum
    • Off-Themen
  • Multilingual forum
    • Multilingual forum

Found 9 results

  1. Hello Everyone, We would like to announce that we are now actively started recruiting for new additions to our Escape from Tarkov support team. We are looking for the best, dedicated and tech-savvy members of our community to coordinate with us and give support to the rest of the community. The tasks of the support team: Manage the 3 support sections on our forum Help users solve issues related to Escape from Tarkov Go through and solve support tickets in a timely manner Communicate and coordinate with the development team Gather data when/if needed Open Sections that a support personnel would handle: Account Issues Game Issues (Gameplay issues, bug redirecting, etc) Technical Issues General Questions Who we are looking for: Be a dedicated member of our community Be active and have the time to support the community Tech-Savvy Be able to understand and speak either English or German (Or Both) Be a good team oriented person/Team Player Have some good amount of knowledge about the game If you think you can learn fast and interested in being part of this team, we would love to start solving issues with you so head over to our application form and fill out the questions after reading the full details of this position. The form can be found by clicking here! Thank you!
  2. Hello peeps. So I want preface this by saying I got all level 4 traders and am lvl 36, so I have been playing for a long time. Today was the first time I realized that this was really a bug or issue and haven't found a forum post that resolves it or even confirms that other people are having it. So I might be the only one. Basically my Special Action Modifier [default = ctrl key] is not working at all ingame. I know it recognizes it because in chat i can use ctrl-c and ctrl-v plus i can unbind it and rebind it. However it does not work in game for some damn reason. I cannot use CTRL-T or CTRL-RMB to toggle LAZERS or SIGHTS. Before i had lazer sights and when trying to toggle them it wouldn't work and I thought, "O well, guess its a bug" but now that I'm trying to get hybrid far/short range sights I realized that it also doesn't work and its a huge issue.... Has anyone encountered this or know of steps to troubleshoot this. I have tried to bind it to something else but to no avail... I cannot understand what would cause this issue for me uniquely. Like I said, it works everywhere (in-game other games) except when I am actually in a session with a gun in hand Please help Thx in advance.
  3. I checked my profile and downloaded the installer from there. once installed i try to open the application but nothing happens. Do i have to wait for the beta access email which i still havnt received yet aswell.
  4. Hi zusammen, seitdem die Beta Wellen offen sind, habe ich immer mehr Spieler gesehen, welche die Handfeuerwaffe wegglitchen nach dem Tot. Hab mir mal die Mühe gemacht und den Fehler nachgestellt. Und konnte so eine Beschreibung erarbeiten. Nein, wer sich nun freut diese zu bekommen, keine Chance. Das war lediglich um einen Supportfall zu öffnen und die Chance zu haben, diesen Glitch aus dem Spiel zu bekommen. Ich kapiere einfach nicht, wie man in einem Spiel immer nur auf Fehlersuche sein kann, um einen eigenen Vorteil zu bekommen. Haben diese Leute nichts besseres zu tun?! Naja hoffen wir auf den nächsten Patch und viel lieber wäre mir, dass die Leute die dies meinen Nutzen zu müssen in der nächsten Banwelle sind. Cheaten lohnt nicht in diesem Spiel. Das sollte jedem klar sein, denn die Strafe ist hart und fair - aber für die betroffene Person auch gut teuer :-D
  5. 大家好, 這篇文章將致力將所有已知問題,解決方案各個部分集合起來,包括啟動器,論壇和遊戲。您可以在頂貼找到內容和答案的鏈接。我們希望這篇可以幫助您解決任何可能遇到的問題。這是一個額外的文章,使你的遊戲更輕鬆。請享用! 解決方案目錄 常見問題/事件: 設備ID (Device ID)問題 / 出現"211- wrong activation" 預購包問題 付款不通過 區域鎖定(Region Lock)如何影響您 禮品代碼(Gift Code)問題 創建新文章的問題(新論壇會員) 如何報告錯誤 升級到更高的產包,但是遊戲資料沒有任何改變/沒有獎勵派發 遊戲常見問題/事件: 由社群玩家提供的初學者指南 工廠,海關和森林地圖指南 控制指南 關於鑰匙和出口的資訊 關於武器改裝的資訊 遊戲技術相關問題: 登錄遊戲時出現‘’Error 231 - Wrong Taxonomy/Version’’ 物品不被保存/副本無存檔(離線模式) “Error299”卡在服務器中 啟動器相關技術性問題: 嘗試通過啟動器下載/連接時出現''Error 111 - No Connection'' 使用啟動器時出現“Error 102” 其他Q&A Q:Closed Beta 在甚麼時間? A:2017年夏季(7月28日)開始 Q:遊戲會在Steam平台發售嗎? A:會,由遊戲完成品公告後就會申請登上Steam平台。 Q:遊戲會有中文化嗎? A:視乎中文語系玩家的反應度及地區的銷量 (我會盡力幫大家爭取,官壇的活躍度也會影響喔,所以大家多發文吧!) Q:我己購買產包,請問甚麼時候會知道自己可以進入遊戲? A:得到資格時,你會收到郵件通知。 Q:會有亞洲伺服器嗎? A:有計劃在世界各地建設伺服器 Q:遊戲有防外掛系統嗎? A:有,系統是由我們自己開發的。 Q:會推出VR實境嗎? A:有可能。 Q:季票有期限嗎? A:沒有,季票會包括日後所有DLC。 Q:玩家可以自製模組嗎? A:部分可以,但要經我們審核。 除了這些,您可以通過點擊這裡獲得支援中心的其他幫助!我們的論壇支援團隊也可以在三個分壇上為您提供幫助。謝謝!
  6. Mod Support / Steam Workshop Support

    I am wondering if you have had a conversation on giving the fans access to the tools to make mods, will the Developers support the modding community? Will there be a steam version of the game with workshop support. Something similar to games like the games ARMA,and DAYZ have implemented.
  7. Будет ли поддержка контроллера от Xbox One? Драйвер и поддержка этого контроллера есть в последних Windows. Слышал что разработчики пробывали их в деле. Триггеры контроллера от Xbox One очень удобны в FPS (Destiny, BF4 и пр.).
  8. Планируется ли поддержка DirectX 12? В интервью с разработчиками было заявлено, что юнити пока не поддерживает DirectX 12, но когда появится поддержка, будет ли игра на него переведена?
  9. DirectX 12 support?

    The approximate system requirements are saying currently, that a graphics card, that supports DX 11 is recommended. I am just wondering, if there would be a DirectX 12 support for EFT? Maybe not on release, but sometime in the future.