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Developer answers

Showing all content posted by Kiba_Stream, Guga, trainfender, Nyctea, miserySeason, Blackb1rd, dev-george, Chernobyl_52, Natalino, Damirka_EA or TheWay and posted in for the last 365 days.

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  1. Yesterday
  2. Chernobyl_52

    Патч 0.12.7.8841

    https://www.instagram.com/escapefromtarkovofficial/
  3. Last week
  4. TheWay

    Patch 0.12.7.8599

    We've installed a technical update of the client, which contains minor technical improvements. Everyone needs to download the update through the launcher.
  5. TheWay

    ***EFT Newsticker ***

    We've installed a technical update of the client, which contains minor technical improvements. Everyone needs to download the update through the launcher.
  6. Chernobyl_52

    Патч 0.12.7.8841

    Привет! Мы вовсю приближаемся к завершению работ над основными задачами обновления 0.12.8. Как я говорил ранее, в обновлении будет большое количество улучшений качества жизни игроков, контента, фиксов и т.д. Мы планируем провести Девблог подкаст на следующей неделе, и есть высокая вероятность, что мы покажем кое-что интересное, например, компас, сильное кровотечение, и тому подобное. Приношу свои извинения за то, что в последнее время не было новостей, - дело в том, что сейчас необходимо быть как можно более сфокусированными (потому что мы всё ещё работаем из дома, и в связи с этим работать труднее). Берегите себя и следите за новостями! Команда разработки EFT.
  7. Chernobyl_52

    Патч 0.12.7.8841

    Мы установили небольшое техническое обновление клиента, которое содержит разные минорные технические исправления. Всем игрокам нужно скачать обновление через лаунчер.
  8. TheWay

    Patch 0.12.7.8599

    We've installed a minor technical update of the client to improve the stability of the game. Everyone needs to download the update through the launcher
  9. Chernobyl_52

    Патч 0.12.7.8841

    Мы установили небольшое техническое обновление клиента для улучшения стабильности работы игры. Всем игрокам нужно скачать обновление через лаунчер.
  10. TheWay

    Patch 0.12.7.8599

    We've installed a technical update of the client, which contains minor technical improvements. Everyone needs to download the update through the launcher
  11. TheWay

    ***EFT Newsticker ***

    We've installed a technical update of the client, which contains minor technical improvements. Everyone needs to download the update through the launcher
  12. Chernobyl_52

    Патч 0.12.7.8841

    Мы установили небольшое техническое обновление клиента, которое содержит разные минорные технические исправления. Всем игрокам нужно скачать обновление через лаунчер.
  13. Post has derailed from the initial discussion. That said, I will be locking this. For the main question of the OP, such things are not available for reporting or reviews. We actively get reports from staff members about names and we take care of those on a small scale but nothing in a major report process manner. This is also more complicated than a simple action. Imagine the review process, the appeal (because who knows what led it to this) and also legal aspects of it after user is banned/suspended. Simple solution is, do not add random people, ignore and more on. This is more of my personal suggestion and knowing how the internet can be, you simply cannot fight it.
  14. Natalino

    Fix Hacker Problem?

    Please utilize our report system via Launcher for players with suspicious activities. It is on Bug Report, choose the category "Suspicion of using cheats". I respect your opinion but as a marketing expert and a business person, cheaters do not help with neither marketing nor business. They are actually bad for both. That is why the anti-cheat industry is huge. If it was good for marketing and business, BattleEye and others would have been out of business. That said, cheaters are actively getting banned and it is an actively ongoing battle. Thanks!
  15. Natalino

    tarkov fix

    Appreciate the help however this fix won't be applicable to everyone. We are working on a permanent fix for the said issue and we will inform everyone once we are finish. Thanks for sharing this for those that it will work for.
  16. Natalino

    Weapon preset issue

    I suggest creating a ticket for this kind of issue. NOTE: I found a Reddit post 1 month ago having the same issue and a few players reporting the same as well. You can link that in your report too. https://www.reddit.com/r/EscapefromTarkov/comments/i1a9zq/building_guns_with_presets_broken/
  17. Natalino

    Peacekeeper wont accept Knives to trade with MP5

    Did you make sure there are enough available and don't need to wait for trader reset?
  18. Natalino

    Trial Key?

    There are currently no trial keys available. We are currently not handing out keys unless they are to be used for raffles, competitions and/or giveaways by our staff. I suggest keeping an eye out for the raffles and/or giveaways to get a chance to win one, otherwise there is no other way to get a trial key at this time.
  19. TheWay

    One day of life - contest

    Dear Escapers! Thank you for all your submissions in our One day of life contest! The results of the competition will be announced in 7 days. Best of luck to all participants!
  20. Earlier
  21. Natalino

    Cant login because of disabled email account

    I suggest creating a ticket for this kind of issue as it will require you to provide information that are not meant to be shared in public.
  22. We have received similar reports regarding this issue, please follow the steps below to fix the issue: - Logout from the Launcher, restart your computer, then log back in. - Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder. - Run the game as an Administrator. - Exempt the game to your antivirus/firewall. If the steps above were unsuccessful, reinstall Battlestate Games Launcher then try it again.
  23. Natalino

    Game shutting down monitors.

    Have you tried playing other games? Did you experience the same issue? There different factors to consider in order to determine the cause of this. It maybe that: - Your graphics card driver is not up to date. - Corrupted driver software (reinstall from scratch) - There is a chance you have an overheating issue. Try to check if your graphics card driver is updated. If yes, try to install a different graphics card driver version. In addition, try to install an application that can monitor the temperature of your hardware and check to see which one emits the highest when playing Escape From Tarkov. You might also want to Google this issue since you can find different ideas related to your system (regardless of the game). Start with: "Monitors randomly shut down while playing a game"
  24. Natalino

    Found a bug

    As stated when we released patch 0.12.7.8334, for problems with stocks: we recommend to remove mods that might interfere with folding the stock (AK sight, rubber on the stock, etc.)
  25. I understand the Middle East is very big so I am unsure if the issue is for your region or the majority of Middle Eastern players. For others in the region, is this an issue for you guys? (We are also checking with our emissaries now). And what country are you from?
  26. Could you report this using the launcher, please? The best immediate fix for you would also be to take actions to lower your ping such as playing in a closer server, more stable internet, etc. I know most cases it would be out of your control though.
  27. Natalino

    awaiting session waiting for start game

    How often do you experience this issue? If ever the issue occur again, close the game, make sure the game is exempted to your antivirus/firewall, try launching it as an Administrator. If the steps above didn't solve the issue, please send a support ticket together with your logs (located in the game folder, Its the dated time stamped folders) please submit the latest one. Also did you try to change your servers in the launcher? Is your internet connection wired and stable? Have you ever played without any issues before?
  28. Natalino

    Bug de téléchargement (download bug)

    Try closing the launcher, restart your computer, exempt the game to your antivirus/firewall, then launch the game as an Administrator. If the issue persists, please send a support ticket for us to further assist you. Try reinstalling the launcher as well. Also, heads up, this is the English forums and you can only post in English on here. Thanks!
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