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Hello all. A couple Months have past since my first try to get in contact with support for a friend of mine. We play Games together for years now, and i recommended Escape from Tarkov to him and we planned to start together as soon as the Beta starts. Thats what we did. Since Beta we have played a lot and together with an german Twitch Streamer and Friends of his community. Now to the Problem. Besides EFT he was playing with people in the community some other games and he was trying to play Terratech but had Problems in form of stuttering in this game. So some other players suggested an old Cheat Engine/Console for Terratech to him in order to clear his Memory manually within the game. On one occasion he joined us to play EFT with us in a Group but missed to quit the cheat engine in his task bar / task manager. Cheat Engine is not engaging into EFT or its code but was detected by EFT's Anti Cheat, so he got banned. After that he was totaly messed up as well as some others of our friends. I know him for years online as well as private and he is by far no cheater what so ever. I personaly supported him in hooking up his WIN10 system and i am capable of remote view/control his PC for maintenance. So i would sooner or later come across some weird Cheat tools or files for EFT if he would have some. But he doesnt and has no need for it and since i react allergic on cheaters in Games he knows that our friendship would be over by now if he would join the side of those cheating faggots. So far from my personal standpoint. Now to the legal standpoint. EFT is in developement and so is EFT's Anti Cheat. That means even EFT's Anti Cheat could make some mistakes. Since his ban he is also banned from Forums and his account has been closed/removed. So he was not able to get in contact with BSG by himself. Thats why i am writing now. The Support answered me "we do not get in contact with cheaters" what leads me here. I know this is a serious Topic and i would prefer to negotiate this more private but BSG gave me no other chance than writing here in this Forum. I want my brother in arms back after all. He is young and still in school for professions, so he borrowed him self some money to upgrade to EOD Edition just days before his ban. Thats how other People got involved now too and they don't understand how a company that took his money can ban him with an anti cheat system under developement, without 100% or at least 90% proof and prohibiting any form of contact for him what so ever. On the other hand he has proof, he has the program which is not able to cheat in EFT and caused all this. All he wants, is to get in contact with you guys from Battlestate Games to proof that he is innocent. The last option he got suggested from others today is, to get in contact with a lawyer since EFT's Anti Cheat has violated german privacy rights by banning him for a 3rd party software not involved/engaged with EFT. The Problem with this lawyer topic is, that they are right. But since he still loves EFT and i dont want him to go that far, i please here on his behalf for a possibility to get in contact and to give him the chance to proof him innocent. Thank you and best regards, MKev on behalf of Louis "BloodBullet" C.