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Found 17 results

  1. Eat_Beans

    EOD issue

    Hello, so recently I purchased the EOD upgrade and i've put in a few support tickets and its been a week so far. I received the gold name in game, but no stash, gamma, or loot from the upgrade. Not really sure where else to request help so I came here my ticket # is 14016227.
  2. To anybody out there who wants to purchase Escape from Tarkov, but is having the Xsolla card confirmation issue please for the sake of your mental health purchase the game through PayPal. Just bought the game today and after 5 failed attempts using my card and having the Xsolla card confirmation issue I finally decided to give PayPal a try ,and it worked like a charm on the first attempt. I don't think I've ever made a better decision in my life.
  3. I have had the game for around 2 months now and i have been playing it alot but recently i logged in and it says i havent baught the game. i dont know what to do, i can ofcause buy the game again but dont want to same thing to happend or lose all of my progress can someome please help me.
  4. Hello, I'm in the U.S. Air Force and I have the potential to move over seas within the next year. I love the game and plan on upgrading to edge of darkness. But if I purchase the game here in the US, will I be locked to US servers even when I move to EU or Asia? I'd hate to have to spend a additional $95 just to not be able to play the game with playable ping in the next 6 months. If I am locked to the US servers what options do I have besides buying the game again? Thanks in advance
  5. Mirl0o

    Buy the game again?

    I bought the game by redeeming a standard game code on March 9 and today March 13 the game does not appear on my web profile. And today 13 at 8 am Spanish time I was playing without any problem. At 3 o'clock the game did not appear and it tells me that I have to buy it again. I have sent a ticket to the support but I have seen that I am not the only one to whom it happens and from what I see they do not answer them either.
  6. Lately, I purchased a standard edition gift for my friend. But after I payed the price through credit card, I didn't receive an e-mail that included the code for my friend to activate. Actually, it was not my first time did not receive e-mails from escape from tarkov. I sent an e-mail in Chinese last year about didn't receive e-mail, but you did not reply it. I assumed it was because you did not understand Chinese, so this time I use English. Hope you will reply this, because it is important. I have received receipt from Xsolla. (In attachments) And have purchase history on my official EFT website. (Also in attachments) But I did not receive any e-mail from EFT. Really want my friend to enjoy this game. Please help me solve this. Thank you. Edit: I sent this to support@battlestategames.com through e-mail early today.
  7. steven4543

    Game not purchased! issue

    My friend purchased the game for me on the BSG website for me on 02/22/2020. I've been playing almost everyday until after today's patch my game client says that the game is not purchased. The code was not purchased by a third party website. Has this happened to anyone else? I have proof of purchase as well.
  8. I purchased the standard edition when in closed beta, but now I can't find launch link in my account page. Please tell me know the solution to this problem.
  9. This is a nice to have feature. I just got caught out on customs thinking I still had money in my docs case but my purchases had prioritized that over what was in my stash. If I was walking around and making purchases then it would make sense to come out of my pocket but I'm a little frustrated for getting caught flat footed on customs thinking I had money for dorms extract. Again, not really a big dig just a slight inconvenience that I should of paid attention to. Learn my lesson once I guess.
  10. I purchased an upgrade on my account after a few nights of binging the game after i got it. Ive waited like 5 min and still no messages in game reffering to new items. saw forum posts of people saying i may need to reset my profile, but what kind of upgrade is that?
  11. SlimJimBim

    Looking for EFT Gift Code

    Just purchased the Standard Edition for my friend, I got an email where it said "Thanks for purchasing Escape from Tarkov (xxxxxxxxx)" Is the numbers in the parenthesis the activation code or have I yet to get the right email?
  12. Dear EFT Team, unluckly i missed that sale date for tomorrow 28.12.2017 and baught the game today 27.12.2017. Is there a way to upgrate my standard purchase for free? I really would like to support you, but now i´m a bit frustrated. Keep the good work up!
  13. MadMcardle

    Pre-order/Purchase Options

    I was wondering if it was planned, or possible to add, the ability to get the multi buy discount option across two different types? For example if I wanted to buy a Left Behind Edition and Prepare For Escape Edition? Also what about an option to gift an upgrade to someone? Thanks in advance, Mad
  14. Hi! I pre-purchased the game ( August 5.), and i wonder when i will gain access to download, and play in closed beta?
  15. How long can you buy the Edge of Darkness Editon? Because it is an limited Edition
  16. First off I apologise if this has been answered before but I just have a question about the open beta coming up and If I were to purchase the standard edition now, Would I gain entrance to it within a week or two?
  17. federt

    SCONTO COMITIVA! ! ! ! ! !

    Ciao ragazzi! quest'oggi gli sviluppatori hanno annunciato uno sconto comitiva per chi ancora non ha acquistato pacchetti... gli sconti vanno in quest'ordine: -2 pacchetti : 10% di sconto -3 pacchetti: 15% di sconto -4 pacchetti: 20% di sconto Se acquistate con il vostro clan è un vero affare vi lascio il link in inglese qui sotto dove spiega più approfondito...se avete domande commentate e cercherò di chiarire il più possibile!
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