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중복구매 한 상품 환불받는 방법 아시나요?

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tractice

구매를 했는데도 프로필에 상품이 안 떠서 다시 구매실행했더니,

이메일에 구매확인서 2개가 왔습니다. 그리고 프로필을 확인해보니 standard 2개 구매되었습니다.

도와주세요.ㅠㅠㅠ

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Xarc

Just what google translated.

Quote

Even though I made a purchase, I didn't see any items in my profile.

I received two purchase confirmations in the email. I checked the profile and purchased 2 standard.

Please help me.

You don't see the items in the webpage profile. The items are sent to you in game thru the game mail system.

As for the double purchases ... did you wanted to buy 2 editions on your account or it you just did a mistake and bought 2 ?

You can try to solve the the double buy mistake by completing a support request.

988075305_Screenshot_2020-01-05Profile-EscapefromTarkov.thumb.png.4bb6b53e02ca96604d62d8c778a8751f.png

899964252_Screenshot_2020-01-05Supportrequests-EscapefromTarkov.png.d88fd12062bb1bc0ec6c693292869dff.png

1485130906_Screenshot_2020-01-05Contactsupport-EscapefromTarkov.png.da8ffbc8b5d6843d02126783d4453d26.png

727757927_Screenshot_2020-01-05Contactsupport-EscapefromTarkov2.png.4af42ad3386896fc7b69a2a705dbcedb.png

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tractice

thank you very much.!

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