nodda Posted January 25, 2020 Share Posted January 25, 2020 Bought the game through the EFT website. No 3rd party. Logged about 35 hours into the game so far. I was playing earlier today. Logged on and now it says BUY instead of PLAY. In the launcher it says Game edition: Game not purchased. I have searched the forum and I only see this problem when people buy from 3rd party websites, which I have not. Ive tried, reinstalling the launcher. Disabling my firewall. I have no viruses or malware. Restarting my PC. Restarting my WIFI. And I sent a support ticket. I have proof of purchase. Honestly I'm bummed because I want to play. Any Solutions? Thank You. Quote Link to comment Share on other sites More sharing options...
nosupport Posted January 25, 2020 Share Posted January 25, 2020 BSG does not answer support tickets so good luck. 3 weeks no answer to 2 tickets in my main account. I guess I'm going to have to be an asshole all over this forum to get support from BSG Quote Link to comment Share on other sites More sharing options...
icecreamshampoo Posted January 25, 2020 Share Posted January 25, 2020 1 hour ago, nosupport said: BSG does not answer support tickets so good luck. 3 weeks no answer to 2 tickets in my main account. I guess I'm going to have to be an asshole all over this forum to get support from BSG EFT is making money through streamers. They don't care. They will just ban you. Russian game devs have the highest rate of scamming. The way they see it, is they got your money. Mission complete. Quote Link to comment Share on other sites More sharing options...
nodda Posted January 25, 2020 Author Share Posted January 25, 2020 Proof of purchase... Through EFT website. Quote Link to comment Share on other sites More sharing options...
Ricky-LaFleur Posted January 25, 2020 Share Posted January 25, 2020 Happened to me, had to find tarkov.exe in my game files and redirect the path. Wprked after that. Quote Link to comment Share on other sites More sharing options...
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