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I bought Standard-Edition, but i can get anything.


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I bought a statndard adtion 20 minutes ago. 

By the way, the game purchase was not activated.

And I didn't receive any emails.


There's this phrase in the profile.


What's the problem?

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Same. Just purchased but no confirmation. I'll wait until the Super Bowl starts if I still don't have anything to download and play ill just charge-back and  forget this account.

 

"Guaranteed instant access" my ass.

Edited by decaboniized
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Servers are playing up at the moment, not to mention they have a large queue of support tickets to deal with. 

It was instant for me when i first heard of it. Due to the large popularity the game has received its being hit from all angles.

I would recommend that you raise a support ticket and allow them time to get your sorted.

Might be worth checking spam folders etc just in case it went there, I don't think there is a code as your buying directly from EFT.

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3 minutes ago, diver256 said:

Servers are playing up at the moment, not to mention they have a large queue of support tickets to deal with. 

It was instant for me when i first heard of it. Due to the large popularity the game has received its being hit from all angles.

I would recommend that you raise a support ticket and allow them time to get your sorted.

Might be worth checking spam folders etc just in case it went there, I don't think there is a code as your buying directly from EFT.

SUpport tickets is up to 10 days wait.

 

lolz 🤣

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3 minutes ago, Blazor509 said:

i should of looked into this before i bought it.

 

been almost an hour since the money was taken, no confirmation email no link to DL the game. nada

 

Raped

 

Yup, I only purchased because been watching Summit1g. Sad he is promoting this trash. So many replies and thread starting with this problem(my mistake for purchasing without looking at the forums). They just taking in the free advertising from Summit meanwhile these problems exists. I'll be charging back and they can ban this account. 

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Just now, Blazor509 said:

SUpport tickets is up to 10 days wait.

 

lolz 🤣

Yes 10 days i know, however best put one in so your still not at the back of the queue?

 

1 minute ago, decaboniized said:

 

Yup, I only purchased because been watching Summit1g. Sad he is promoting this trash. So many replies and thread starting with this problem(my mistake for purchasing without looking at the forums). They just taking in the free advertising from Summit meanwhile these problems exists. I'll be charging back and they can ban this account. 

Summit doesn't control the game and might not be aware of the sigh up issues. That's something EFT needs to address to anyone they are providing promotional content to.

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2 minutes ago, diver256 said:

 

Summit doesn't control the game and might not be aware of the sigh up issues. That's something EFT needs to address to anyone they are providing promotional content to.

Where did I say he is controlling anything? Just stated I learned this game by watching his stream.  Yeah let me sent a support ticket so I can get "guaranteed instant access" in 10 days. False Advertisement in a nutshell.

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1 minute ago, decaboniized said:

Where did I say he is controlling anything? Just stated I learned this game by watching his stream.  Yeah let me sent a support ticket so I can get "guaranteed instant access" in 10 days. False Advertisement in a nutshell.

few of the buddys  are in Disc chat going ham over this game so i bought it,

 

now this lol hope it dont take 10 days

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Just now, decaboniized said:

Where did I say he is controlling anything? Just stated I learned this game by watching his stream.  Yeah let me sent a support ticket so I can get "guaranteed instant access" in 10 days. False Advertisement in a nutshell.

I'm not saying it should be like this, all i am saying is that if you put in a ticket if might be better off then waiting. They don't do support in these forums from what i have discovered.

Just trying to give you an approach which might land you in the game quicker. They say 10 days but is it really 10 days or is it that they have dedicated support for purchasing of the game.

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Coming up on two hours now for me, I just wish I could get some kind of info on where I was in the process. I was hoping to play today.

EDIT: as I posted this I got the email saying I'm good to go. I guess we just got to be patient

Edited by DeathsJoke
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1 minute ago, DeathsJoke said:

Coming up on two hours now for me, I just wish I could get some kind of info on where I was in the process. I was hoping to play today.

Not that i would recommend but you might be able to try their discord for a possible ETA. 

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Just now, diver256 said:

Not that i would recommend but you might be able to try their discord for a possible ETA. 

the email just came through! guess I was just being a little to impatient lol

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Just now, DeathsJoke said:

the email just came through! guess I was just being a little to impatient lol

I wouldn't say your being impatient i would just say that the processing was either slow or they could be throttled for how many emails they can send so it's slowly processing them.

 

Welcome to Tarkov :)

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