support My money disappeared

[ChiggaLi]

I am new player and played such a damn long time these couple days, now all my rubles are disappeared by bug, when can you guys refund it?

[Youri_h87]

Had the same issue, and had it report same day. this is the reply I got (sad):

We apologize for the late response, this is due to the increased load on game support. 

All elements of the game are still under development. We would like you to understand that at the moment our main task is to solve the reasons why you lose your gear/items. We are regularly conducting wipes related to changing the economy in the game, and game progress will be reset many times before final game release. At this point we're not compensating any gear/items lost.

 

Thank you for contacting us! 
If we answered your questions, please close this request and rate quality of our support service.
Respectfully yours, the Escape from Tarkov support service.

[Punisher_1]

Well isn't that some bullshit

Paid $150+ for this ducking game and it has more bugs than a Russian hobos beard.