Haven't played since january; - can't install game!!!!

[MichelleK64]

Even though i have bought a new pc i still can't install the game, and the devs will not respons to my ticket. It stops as soon as i push install in the launcher! 3 month have gone now........

[NodGaruda90]

I don't know, you could try these:
1) Download the launcher again
2) Turn Off antivirus
3) Launch the game as administrator
4) if won't work, use compatibility mode (RClick > properties)

They have a LOT of ticket and the response time is long right now

Edited April 1, 2020 by NodGaruda90

[MichelleK64]

Thx. for the feedback guy's. I got this respons from supportteam: And i am playing now, thx. 🙂

Quote

 

We apologize for the late response, this is due to the increased load on game support. In connection with this, answer may take several days. Please wait patiently, we will definitely respond to all requests.
 

Please, try DOWNLOAD the distribution of the game directly using any download manager.

After downloading the file, you need to unpack it to any convenient location. For example, the path to the game start file will be D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT\.

Thank you for contacting us!
If we answered your questions, please close this request and rate quality of our support service.
Respectfully yours, the Escape from Tarkov support service.

 

[MichelleK64]

Opps, now the game will not update; - what a piece of s***!!!!! 😞

[Mycelium]

In my experience it works so long as you dont keep spamming the button. Give it a minute.

[Tbow12k]

On 4/2/2020 at 4:41 AM, MichelleK64 said:

When I try and download I get and error saying process cannot access the file because it is being used by another process?? I don’t understand I have no files open expect the launcher...