Jump to content
jominem999

Can´t login and bsg won´t help!

Recommended Posts

jominem999

Hey guys and girls,

this is my last try im done.

I tried to login after if formated my pc and now they want a code they sent to my email in the launcher.
The problem is I never got any emails from bsg(web.de email). I can login into the browser because i activated my backup mail(gmx.de email).
I contacted the support so many times and they always want my information. I gave them all: the screenshot of my paypal eod upgrade, the standard account buy from paypal, my ingame name, everything they want. I did this like 3 or 4 times and they don´t answer. After like 27 days of waiting i responded again from a new email i made (because they suggest gmail).
So i tried to contact from gmail and they just told me 2 times i shouldn´t duplicate request via email. 

BUT my account is lost since 4 months or so. I gave them like over 100$ to work with and they won´t even try to help.
I really love tarkov but the support is awful. I really want to play the game. I have the game since 2017 and i really hope i can get help from here.

Thanks guys and girls.
jominem999/Punisher999

Share this post


Link to post
Share on other sites
DDLC_Monika

BSG & their stupid support are not going to help you. I've been trying hard to get help from them for the exact same issue. I keep getting the "We have a guy working on your problem" for the past two months. Thankfully i am still able to play the game, but it's driving me insane that i can't log into the Website.

  • Like 1

Share this post


Link to post
Share on other sites
behi09ma

make a reddit post, hope they contact you through there

Share this post


Link to post
Share on other sites
DukeLander

Or on tweeter

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...
b38e7c858218a416ef714554dce933a2