I CANT PLAY FACTORY PLZ HELP

August 7, 2020

Hello all,

I have been playing Tarkov pretty faithfully since the start of this wipe, almost 400 hours in so far and loving every minute of it.... Except when I look at my task log and realize I am quest locked because every time I load up factory and load into the match, no matter what I try my computer shuts down without fail and within 10 seconds or so my computer is back at the windows sign in page. There arent any specific areas I notice that shut down my computer more than others within Factory. I literally had to recruit 3 friends to come escort me through factory to get some quests done so i could get passed level 30 and continue down important task lines.

My specs:

AMD RYZEN 5 3600 CPU

XFX RxAMD 5700 8GB GDDR6 GPU

Corsair CX750M PSU

B450 Tomahawk Max motherboard

Ripjaw V series 16 GB RAM

Every time my computer shuts down I get these repeated events within Event Viewer for windows. (I will be walking around looting in factory or whatever I may be doing and then my computer components all stay on none of the LEDs or fans turn off, but my monitors go blank and I get the typical start up sequence until I am at the windows log in page like my computer was just turned on for the first time of the day, none of the previous apps are open and I re-log over and over until i get too annoyed and give up.)

Critical 8/6/2020 6:32:01 PM Kernel-Power 41 (63)

Error 8/6/2020 12:13:05 AM AppModel-Runtime 65 None

Error 8/6/2020 6:32:05 PM EventLog 6008 None

Warning 8/6/2020 6:32:07 PM ESENT 642 General

Warning 8/6/2020 6:37:05 PM DistributedCOM 10016 None

I have run temperature tests on my CPU as well as GPU showing no signs of the temps being the issue here, temps are never going over 65 degrees which is well below my equipment's limits. At this point I am at my wits end, from my research I have found that potentially the Ryzen 3600 may have issues with some specific games. I was having issues with CS GO where the exact same thing would happen within competitive matchmaking until recently they did a big update and now I can play CS GO with no issues. I really love tarkov and would love to not play around this annoying factory bug, and at this point the only thing I can think of doing is replacing hardware but this kind of issue never arises during any other games at this point and I have already spent a fair amount on tarkov seeing as how I bought the highest beta package you can get, let alone now buying a new cpu psu or what have you. Any help would be appreciated, also would love to see if any other AMD users may be having this issue that keeps happening to me. Like I said Tarkov has never shut down randomly like this on any other maps which is so confusing because they are much bigger and more complicated when it comes to loading intensity on my computer. Also my computer was built in January of this year with all of the most recent mid range parts for the time of purchase so components are more than capable of running this map.

Cheers and thanks in advance for your help,

Arneson