Not getting Athu Email?

[scoobydoozy]

So I haven't played in awhile and I went to play and noticed on reddit they released a new loot package so I went to the website to unlock my gift... Well it wont send my Authentication email for a code I should have received???  This forum account is the same account I'm using for my game??? How do I get the code so I can log into the website?

UPDATE, BSG just sent an email notifying new device login detected for using my forum account? So my email WORKS!!!

[Cambo_Slambo]

I have the same problem. I have logged into my online profile in the past no problem and the code sent fine but today it is not working and its not in junk box etc.

[WalkerBoh319]

I am also having the same issue right now. The last time I tried to get into the website was back in July and I received my code just fine at that time. 

[Tasken]

Same issue.

Have always worked before.

Probably the server have crashed due the high amount of request to claim the gift?

[SuzuranCrow]

same issue here, already send an email with this to the bsg support. I just want to unlock the birthday gifeaway from bsg.

[Cambo_Slambo]

My code finally came through and its worked. Hope you all have the same luck.

[SuzuranCrow]

So here is the solution why and also a question through BSG.

Why  and what the hack are you requesting on IPv6 -addresses?

What solve the issue:

After sending my request to the support my router from my provider activated the "Privacy Extensions (IPv6)" protocol while someone (expectiong bsg support) requested something. Then Resetting it self.

Getting new IPv6 from my provider and to the exact same time getting three emails with verification code with the same timestamp.

[Kimuri]

Yeah it came in late for me too, just wait 10 mins.