Nasty supprise

[BIGDOG4]

I Purchased this game a long time ago so i played then stopped since i did bought it early i recieved a standard key edition as a gift that i didn't use. Recently i talked to a friend he told me how much he likes watching ppl play tarkov. So i descided to make him a gift imagine my supprise logging into the account and finding out that the key is gone. Naturally i did create a support ticket asking what happened to the key so they told me that the key has been used. 

Edited November 19, 2020 by BIGDOG4

[BIGDOG4]

So the response is myabe your key was stolen - your responsiblity to keep the account safe  and they won't do anything about that  

Least key should be made invalid and the person who stole it banned ?

[Zeroa]

Hi @BIGDOG4 that doesn't sound fun.  You definitely want to shoot an email to support@battlestategames.com as the help you need, unfortunately, isn't available on the forums. 

Good luck!
#answered #locked