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Help for friend,email verification not getting sent


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My friend bought the game about 2 years ago he played it for around 6 months untill he quit.Now he came back and wants to play again but when he tries to login in his account the email verification is not getting sent he tried every single solution he could find on the internet but nothing is working he is trying to fix this for almost a month now and there is no progress what so ever.Now he isnt the only one that this has happend to he found few other people that had this mistake and none of them were able to fix it, i wrote this for him in hopes of getting at least something that works from developers or either someone who has experienced this issue before.

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