Game crashes on startup please help

December 28, 2020

Game crashes for me on startup, im litterally running a brand new copy of windows as I got a new NVME for xmas so no junk files or programs on here.

I do have bitdefender although even with this dissabled completely and acceptions added onto whitelist it still doesnt boot.

I have tried different driver versions.
I have tried "run as admin" on both launcher and game
I have tried "dissable full screen optimisations"
I have tried re installing
I have tried verifying
I have tried deleting cache
I have tried loging out and back in on launcher
I have tried "running in compatibility mode"
I have whitelisted the games folders in antivirus and firewall and turned antivirus off
I am completely updated on drivers, windows updates, dirext x, c+ distributables and whatever else id need to be.
I have tried spamming random programs to open that use up CPU as I start the game (somehow thats a fix for ppl can you believe that?)
Im pretty sure ive tried all I can find on google

If somone knows of something that could help me please tell, 0 minutes playtime in this £32 game and it looks like you cant even get refunds, what a bummer...

The game launches, the window is white as if its crashed (the actual game window) it then goes laggily to the loading screen, I see the loading bar in the bottom right and the picture of the loading screen, it than crashes me out and says there has been an error, I get no error code to help me debug, any help would be well appreciated thanks

PC Specs are as follows:

2600x Rzyen CPU

32gb of vengance LPX @ 3200mhz

1tb NVME for C drive (where game is installed)

GTX 1070

windows 10 pro

thats all the important stuff at least

Edited December 28, 2020 by roryrocker13

December 28, 2020

Heya. do you have a crash log?

December 28, 2020

Where could I find a crash log? are these them:

https://drive.google.com/drive/folders/1XhSyKUYh1K66HVRA3qSiocOtLXMLYF1Q?usp=sharing

Edited December 28, 2020 by roryrocker13

December 28, 2020

33 minutes ago, roryrocker13 said:

Game crashes for me on startup, im litterally running a brand new copy of windows as I got a new NVME for xmas so no junk files or programs on here.

I do have bitdefender although even with this dissabled completely and acceptions added onto whitelist it still doesnt boot.

I have tried different driver versions.

I have tried "run as admin" on both launcher and game

I have tried "dissable full screen optimisations"

I have tried re installing

I have tried verifying

I have tried deleting cache

I have tried loging out and back in on launcher

I have tried "running in compatibility mode"

I have whitelisted the games folders in antivirus and firewall and turned antivirus off

I am completely updated on drivers, windows updates, dirext x, c+ distributables and whatever else id need to be.

I have tried spamming random programs to open that use up CPU as I start the game (somehow thats a fix for ppl can you believe that?)

Im pretty sure ive tried all I can find on google

If somone knows of something that could help me please tell, 0 minutes playtime in this £32 game and it looks like you cant even get refunds, what a bummer...

The game launches, the window is white as if its crashed (the actual game window) it then goes laggily to the loading screen, I see the loading bar in the bottom right and the picture of the loading screen, it than crashes me out and says there has been an error, I get no error code to help me debug, any help would be well appreciated thanks

PC Specs are as follows:

2600x Rzyen CPU

32gb of vengance LPX @ 3200mhz

1tb NVME for C drive (where game is installed)

GTX 1070

windows 10 pro

thats all the important stuff at least

JUST TO ADD NOW:

I HAVE ALSO INCREASED PAGE FILE SIZE.

This has NOT worked.

December 28, 2020

This picture is all I have to go on, blank leads everywhere I go can someone help me please or can a admin direct me on where to get a refund??

December 28, 2020

I have also now tried the following:

troubleshooted components in my brothers computer
Used my brothers computer to file share over local network to download his files into my game directory (his copy is confirmed working)
turned off paging file
increased paging file to 9GB on 5 drives
Increased paging file to 32GB on all 5 drives
Increased paging file to 9GB and 32GB on just C drive
Turned off XMP
Dialed down ram from 3200mhz to 3000mhz
Dialed down ram from 3000mhz to 2133 mhz with default timings
hit my head against the desk 99999999999999 times

Non of these things are working. I did look in event viewer to find the 0x00000 some amount of 000 and then 5 and tbh that error always says ram, i brought new ram sticks multiple times once when I got that error thinking it was ram and then a new hard drive when it wasnt, then a new pc just to realise that a game was messed up, so really that means nothing to me. Any help would be well appreciated, Ik these messages are long, but im documenting everything I try in the hopes someone finds a fix for me and other users that we may not have tried

Again the only error I get is unity 2018.4.28f1_9270cea7d51e on startup

either im missing something or ive accidentally purchased escape from tarkov I.T support simulator edition, seriously that was my job before covid and I dont think I ever worked as hard as trying to get this game to work lmao

Edited December 28, 2020 by roryrocker13

December 29, 2020

Yea i dont blame you for hitting your head against the desk.

Set all the 3d settings on NVidia control panel back to stock.
If you have any OC on your 1070 set it back to stock.

If that doesn't work reinstall the game

December 29, 2020

9 hours ago, Ekberg said:

Yea i dont blame you for hitting your head against the desk.

Set all the 3d settings on NVidia control panel back to stock.
If you have any OC on your 1070 set it back to stock.

If that doesn't work reinstall the game

Bummer ive already got these on completely default, not even got msi after burner or anything on my pc the only change on nvidia control panel is enabling gsync which i have also tried dissabled.

Ive also already re downloaded the game both from the official download route and directly from my brothers pc using network sharing as his copy is confirmed working and this hasnt solved my issue. Today im going to try downloading to a different install location although i dont hold out hope.

Some interesting things i noted are:

When paging file is increased the launcher becomes very very laggy and my monitor repeatedly turns on and off of standby when the launcher is open.

When paging file is on default or off the launcher makes my monitor flicker i can assure you this isnt a monitor issue as its brand new and exclusively when tarkov launcher is open

I have now also tried:

. GPU Driver ddu and install of old nvidia drivers known stable that ive found on tarkov forums

. Re installed newest gpu drivers

Nothing changed

Edited December 29, 2020 by roryrocker13

December 29, 2020

HAZAR! I have found the actual log hidden in app data. Can anyone dechipher this??

output_log.txt

December 29, 2020

I have now resultantly also found this.

I have now tried moving to a second drive which didnt work
fidling with Nvidia performance settings
Installing game from a known working copy with USB stick

error.log

crash.dmp output_log.txt

Edited December 29, 2020 by roryrocker13

December 29, 2020

A new note, I have installed all of microsofts framework stuff (the dev ones) actually this did improve one completely useless thing but it may be helpfull if anyone decides that they want to read all this BS.

When I installed MS framework 4.8 and rolled back nvidia drivers to another new version, the launcher no longer makes my screen flicker and no longer lags, the game not starting well it did absolutely FUK all to help that but hey, i can use the launcher now without lag, how fun!

I just did 15 passes on memory checker (windows built in one) wich cache on on the extended version, and guess what, my ram isnt to fault like i knew already. It cannot be a hardware fault at this point in all my researched im convinced something software wise is arye.

I do find that when I google the errors in the logs that it relates me to a unity forum page where devs are having issue with the error, apparently golf with friends devs had a similar issue, who wouldve known aye, well I can tell you that nothing on there can help me out unless I wanna get a battleye ban for a game I havent got to play yet.

If anyone is out there with some wizard like tarkov fixing skills i plead to you, save me from this insanity and I will be your personal tarkov Btch once this is over...