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Infinit Loading Issue

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Hey guys ! Just bought the game 2 days ago and after trying all potential fix , nothing worked...when i launch my game (in the launcher) i get into the infinit loading screen. Even reinstall the laucher + the game didn't work. I don't know if it's the right channel to complain about this but am asking if u guys could help me , am giving this game a last chance before getting refunded. Cheers for reading !

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