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Can I gift copies


tenn3ssee

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Hey everyone!
 

I ended up purchasing a few extra copies (tried to return and got no response). At this point I'd like to just gift them to friends. Is that possible? If so, how!? I don't want to give them my login info b/c Im afraid it''ll mess up my acct.

 

thanks in advance!

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necuja
11 minutes ago, tenn3ssee said:

Hey everyone!
 

I ended up purchasing a few extra copies (tried to return and got no response). At this point I'd like to just gift them to friends. Is that possible? If so, how!? I don't want to give them my login info b/c Im afraid it''ll mess up my acct.

 

thanks in advance!

if you purchased multiple copies you first need to contact xsolla as they are the purchase party

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4 minutes ago, tenn3ssee said:

necuja, I'm not looking for a refund. Simply a way to gift my extra copies to someone else.

Did you buy 2x the same version by the same button? Or by different buttons?  Go to the site's shopping session(http://www.escapefromtarkov.com/preorder-page) and see if you have a pre-approved balance on the xsolla when trying to upgrade your version. understood ?

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