My friend got banned.

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Hi,my friend,aolar,got banned for no reason.
When he was playing custom as PMC at night,he was so laggy that made he can't play game normally,so he decide to reconnect for better experience,and he not laggy anymore,but when he trying to escape,he was killed,because of he lost so many gear,he got mad and pressed Alt+F4.
Next day he tried to start the game and he found he got banned.
He didn't break the EULA p. 3.3,but the Contact support just kept saying "Your account aolar was blocked for violating p. 3.3 of the User License Agreement."
Wish developers can help my friend,find out it was detection error or he really did something break the rule.
Thank you.

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#Locked. Reason: I'm going to lock but leave open so hopefully others can see. We will NOT accept these threads at all. They were banned and it's final.


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