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Item Loss


Intoxicated17
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I was curious if there is a way to re-roll my account back to a previous state? During a raid in customs, while attempting to access my Doc Case to insert a new key I accidentally discarded it due to desync. Unfortunately the case somehow glitched into the floor and I was unable to retrieve it or the keys. I attempted to disconnect and reconnect in hopes that it would fix the problem but it fixed nothing. I have everything in the case insured. My concern is that I believe that the case somehow either got picked up by someone somehow even though I couldn't or the game deleted the item because I still have yet to receive the case or any keys. If there is a way to get a case with the keys I would greatly appreciate the help. I have spent countless hours gathering all the keys and the case itself just to lose it because of a small desync problem and a glitch. 

Edited by Intoxicated17
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