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Birdgod

Game Profile Will Not Reset.

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Birdgod

I was playing with a 7-day trial pass and recently upgraded to EOD last night. I know that I need to reset my profile in order to receive all of the perks that come with EOD so I did that right after.

I reset my profile but nothing happened other than my reset timer being set two weeks out. There is no claim button for EOD items or anything on my profile other than the holiday gift.

Is it possible for Devs to either reset my profile manually or reset my reset date?

Thanks for your help.

 

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manfrenc2

Hello

I have the same problem, I upgrade my "left behin" to EOD, then I reset game profile. It did not work and now I have to wait until the 14th before resetting.

I made a ticket to support, but they did not want to reset my profile.
Sorry for my bad english (google translate)

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mrnewbie3127

could the problem be that u tried to upgrade and not straight up buy the edition ? just spit-balling here

 

as when u purchase eod edition it says it under your name on forums and neither of you have it ? 

Edited by mrnewbie3127

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LethalsLoaded

Did you leave your game open whilst resetting profile?

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manfrenc2

yes my game and launcher was closed about 10 min before reset. :/

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