Le_Jaguar 0 Posted January 11, 2018 Share Posted January 11, 2018 (edited) Hi, Beware of the fact, that they are no refund policy. If you have trouble to play... That's not customer friendly politics And yes, i din't read the terms of agreement, but who does ? Edited January 11, 2018 by Le_Jaguar Link to post Share on other sites
UWS-Rin 50 Posted January 11, 2018 Share Posted January 11, 2018 20 minutes ago, Le_Jaguar said: Hi, Beware of the fact, that they are no refund policy. If you have trouble to play... That's not customer friendly politics And yes, i din't read the terms of agreement, but who does ? Thats your problem if you didn't. Link to post Share on other sites
Le_Jaguar 0 Posted January 11, 2018 Author Share Posted January 11, 2018 That's a bad way to threat customer and if you didn't understand, that's mean a lot Link to post Share on other sites
Angrybiker 263 Posted January 11, 2018 Share Posted January 11, 2018 27 minutes ago, Le_Jaguar said: And yes, i din't read the terms of agreement, but who does ? Anybody with half a functioning brain would read the terms before entering into an agreement. Link to post Share on other sites
njdaemon 221 Posted January 11, 2018 Share Posted January 11, 2018 @Le_Jaguar why did you buy a game that is still in beta? why did you not do 30 seconds of research? why did you not realize that you are not buying a game from steam/origin? be patient young one.. once the game is officially released you'll probably get some perks for buying it during closed beta.. chill for now Link to post Share on other sites
Le_Jaguar 0 Posted January 11, 2018 Author Share Posted January 11, 2018 (edited) You didn't understand the problem (maybe you don't want to). The problem is : this company dont' want to refund even if you can't play the game ! @njdaemon : Yes, i will wait, i have no choice. This policy mean a lot about the way they consider their customer Edited January 11, 2018 by Le_Jaguar Link to post Share on other sites
SappaZ 40 Posted January 11, 2018 Share Posted January 11, 2018 1 minute ago, Angrybiker said: Anybody with half a functioning brain would read the terms before entering into an agreement. Lol, yea every time I sign up for a website or buy a new phone I spend all week reading the terms. There's a reason people have lawyers to do that for them. That said, this is a game in early development. I've bought plenty of early access games that won't even load once downloaded; PUBG, Conan, DayZ standalone... It's a part of life with these games and anything in early development. Early adopters always get screwed in one way or another, but we get to have fun with a dysfunctional shinny new toy before anyone else. I love this game and the developers have always seemed so friendly. But I only recently gave in and bought it, before that I was completely turned off from the lack of customer support and horror stories being told in the community. Now that I've upgraded my windows and managed to install the game, I can say I'm impressed with their development. Especially seeing how the game is on the unity engine. Link to post Share on other sites
Angrybiker 263 Posted January 11, 2018 Share Posted January 11, 2018 2 minutes ago, SappaZ said: Lol, yea every time I sign up for a website or buy a new phone I spend all week reading the terms. There's a reason people have lawyers to do that for them. Seriously.... spend all week??? it takes no more than 5 mins to read through the TOS. If you need a lawyer to read and comprehend a T&C statement for anything other than buying into a company or maybe a house, then there's something wrong my friend. 1 Link to post Share on other sites
Le_Jaguar 0 Posted January 11, 2018 Author Share Posted January 11, 2018 12 minutes ago, SappaZ said: I love this game and the developers have always seemed so friendly. But I only recently gave in and bought it, before that I was completely turned off from the lack of customer support and horror stories being told in the community. I hope you're right... Link to post Share on other sites
njdaemon 221 Posted January 11, 2018 Share Posted January 11, 2018 @Le_Jaguar do you have some weird computer setup? what is the problem? perhaps people on this forum can help you Link to post Share on other sites
D3structor 38 Posted January 11, 2018 Share Posted January 11, 2018 1 hour ago, Le_Jaguar said: Hi, Beware of the fact, that they are no refund policy. If you have trouble to play... That's not customer friendly politics And yes, i din't read the terms of agreement, but who does ? Hi Le_Jaguar As per the terms and conditions you agreed to there are no refunds. #Locked Link to post Share on other sites
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