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McFaint

Upgrade glitch?

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McFaint

So I purchased the standard edition a while ago with amazon pay and experienced no issues. But then when I tried to upgrade with the same method, the payment went through but the EOD edition isn't showing up on my profile. It's already been 24 hours and nothing has changed, whereas when I purchased the standard edition it took around 30 minutes after payment went through. Does it usually take this long for the upgrade?

payment.png

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SoulScroll

this same problem has happened to me where the EOD edition is not showing up on my profile even though the money went through and i cant reset again until the 18th of october.

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Maki_Nishikino
10 minutes ago, SoulScroll said:

this same problem has happened to me where the EOD edition is not showing up on my profile even though the money went through and i cant reset again until the 18th of october.

Did you close the game and launcher before you upgraded?

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Maki_Nishikino
1 minute ago, SoulScroll said:

yes

Contact support via the launcher.

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SoulScroll

already have i'm just waiting for a response

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