Item moving error is erasing roubles

[beddamischia]

So it's a while that I'm noticing this.. sometimes after moving money from my docs case to my inventory an item moving error pops up, usually you just find your items back where they were before you moved them. But with roubles, most of the time the money just disappears. It is already happened twice this evening (and I did just the 2 raids), once I lost 5k after moving them to my stash, the second time I lost 27k the same way. I tried closing and reconnecting but the money won't pop back, I checked often my total cash and it's missing that exact amount.
Also to notice that euro and USD seem to be unaffected, I moved them to stash along with the 27k roubles but only the roubles were erased after reloading.
Anyone else? I'm kinda scared of emptying my doc case now

[lubberlick]

I have had several instances where the move error erased my rubles also. So yes someone else.

[beddamischia]

Ok it's gotten worse, and it's not the docs case either to be bugged. Almost everytime I put roubles in my beta secure, it gets erased after moving them to stash

[swats73]

Could you confirm it is not just being added to cash stacks that are already in your inventory?

 

[beddamischia]

11 hours ago, swats73 said:

Could you confirm it is not just being added to cash stacks that are already in your inventory?

 

Yes, roubles count goes up when I move them from secure beta to stash, then 30-60sec later the item moving error comes up, I open character again and all secure-to-stash movements are reverted(roubles get erased), as well as roubles count. My stash is not EoD so it would be easy to notice if they popped  back up later, I'm pretty sure they never ever did. First time I thought I noticed this was more than a month ago, it was hard to be sure back then but now I always check when moving roubles secure-to-stash for this exact reason

[bookcoda]

I second this.

[swats73]

8 hours ago, beddamischia said:

Yes, roubles count goes up when I move them from secure beta to stash, then 30-60sec later the item moving error comes up, I open character again and all secure-to-stash movements are reverted(roubles get erased), as well as roubles count. My stash is not EoD so it would be easy to notice if they popped  back up later, I'm pretty sure they never ever did. First time I thought I noticed this was more than a month ago, it was hard to be sure back then but now I always check when moving roubles secure-to-stash for this exact reason

If at all possible could you try to reproduce the errors and capture video and put it all in a bug report to BSG?

[5point5sixGUY]

I can also confirm that when you get an item move error after you have moved money that the total value doesn't add up and money is vanishing.

[beddamischia]

1 hour ago, swats73 said:

If at all possible could you try to reproduce the errors and capture video and put it all in a bug report to BSG?

Yes I can do that, how do I send videos in bug report?

[gianluzzz]

2 minutes ago, beddamischia said:

Yes I can do that, how do I send videos in bug report?

Please report the bug here and upload a video in one of the video-sharing website, for instance, Youtube. I'd suggest you to mark the video as "Unlisted" so only users with the link will be able to see it.

Thanks for your help!

[Jakey_Joe]

have also encountered this problem within a wallet in my stash. lost almost 330k roubles today.